Terms and conditions
These rules of the e-shop themornin.com are legally binding document for the purchaser and the seller. This document sets out the rights and obligations of the parties.
The Seller reserves the right to change, amend or supplement these rules at any time. The purchasers are informed about the changes on the e-shop website.
The validity of contract of sale, product and price information
The conditions of sale apply to purchases of goods from the online store.
The prices of the products sold in the online store are indicated next to the products. A fee for shipping is added to the price.
The shipping cost depends on the location of the purchaser and the shipping method. The shipping cost is displayed when the purchaser places the order.
All prices are in Euros (€).
Product information is provided immediately adjacent to the product in the online store.
Placing an order
Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid securely via the following payment methods provided by Maksekeskus AS:
- Lithuanian bank links: Swedbank, SEB and Luminor
- Visa / MasterCard credit card payments
NB! When using a bank link payment confirm the order and then click on the ‘Return to merchant’ button.
The personal data necessary for the execution of payments is transferred to authorized processor Maksekeskus AS. The contract enters into force when the amount payable is transferred to the bank account of the online store.
If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.
These options are available for receiving the order:
- Parcel machines: Omniva, Dpd.
- Curriers: Dpd, DHL.
The purchaser bears the shipping cost and the respective price information is displayed next to the shipping method.
Please note that shipping to Neringa country has additional fee. If you want order to Neringa country, contact us for more details. Any and all orders made to this location without contacting us can be cancelled and money returned.
We usually prepare the package for shipping within 2 business days. The shipping duration depends on the selected shippment method and destination. Packages within Lithuania usually arrive within 2-3 business days, other destinations take longer – 6-15 business days. The seller has the right to inform the purchaser if the preparation of the shipment takes longer than usual but the seller bears no promise or responsibility for the duration of shipping.
The purchaser has the right to terminate the contract if the shipping takes longer than 45 calendar days.
Right of return
After receiving the order, the purchaser has the right to return from the contract entered into with the e-store within 14 days.
The right to return does not apply if the purchaser is a legal person.
To exercise the 14-day right to return, you must not use the ordered goods in any way other than is necessary to ensure the nature, characteristics, and functioning of the goods in the same way you would be allowed to test the goods in an actual store.
If the goods have been used for any purpose other than is necessary to ensure the nature, characteristics, and functioning of the goods, or if there are any signs of use or wear and tear, the online store has the right to lower the amount returned in accordance with the decrease in the value of the goods.
If you wish to return your order you may send us an email (email@example.com) and simply return to the address below:
Kauno g. 16-215, Vilnius
The parcel should be returned using the Tracked & Signed service. The refund will be made as soon as the returned parcel has been received. We recommend you get a proof of posting. Original shipping costs are non-refundable. We are not responsible for shipping loss or damage of returned goods.
The purchaser shall bear the cost of returning the goods, except in cases where the reason for the return lies in the fact that a refundable product does not comply with the order (e.g. a wrong or defective product).
The purchaser has the right to return from the contract entered into with the e-store within 14 days or submit evidence that they handed over the goods to the carrier within the aforementioned period.
Upon receiving the returned goods, the online store shall return to the purchaser, immediately but no later than after 14 days, all of the payments received from the purchaser based on the contract.
The online store has the right to refuse to make a refund until the goods being returned are received or until the buyer has provided proof of returning the products, whichever occurs first.
The online store has the right to withdraw from the sale and demand that the goods be returned by the purchaser if the marked price of the goods in the online store is significantly lower than the market price of the goods due to an error.
Direct marketing and processing of personal data
The online store only uses the personal data entered by the purchaser for processing the order and sending goods to the purchaser. The online store forwards personal data to the transport service provider in order to deliver the goods.
The online store sends newsletters and offers to the purchaser’s e-mail address only if the purchaser has expressed their wish to receive them by entering their e-mail address on the website and indicating their desire to receive direct mail.
The purchaser is able to opt-out of offers and newsletters sent to their e-mail address at any time by letting us know via e-mail or by following the instructions in an e-mail containing an offer.
Settlement of disputes
All complaints made by a purchaser about the online store must be e-mailed.
If the purchaser and the online store are not able to settle the dispute by agreement, the purchaser may contact the Consumer Dispute Committee. The Consumer Dispute Committee is competent to resolve disputes arising from a contract between a purchaser and the online store. The resolution of disputes by the Consumer Dispute Committee is free of charge for the purchaser.
A purchaser may also turn to the dispute resolution bodies of the European Union.